From submission to refund: 6-8 weeks total
Quick and simple document submission through our secure portal
Collect invoices for goods (up to 4 years before VAT registration) and services (up to 6 months before). These can be PDFs, photos, or scans.
Your VAT registration number, VAT registration date, company details, and business bank account information.
Drag and drop all documents into our secure portal. We accept all common file formats. Missing some invoices? No problem - claim what you have.
Our team reviews, validates, and prepares your HMRC submission
We review each invoice to ensure it meets HMRC requirements: valid VAT number, correct date range, proper VAT calculation.
We verify goods are still owned/used, services relate to your business, and everything falls within the eligible date ranges.
We complete form VAT427 (pre-registration VAT reclaim) with all supporting documentation and calculations.
A second team member reviews everything to catch any issues before submission. We aim for 95%+ approval rate.
HMRC processes your claim and may request additional information
Your claim enters HMRC's queue. They aim to process VAT reclaims within 30 days, though complex cases can take longer.
HMRC may request additional documentation (proof of ownership, business use, etc.). We handle all correspondence on your behalf.
HMRC verifies your VAT registration, checks invoices are valid, and ensures goods/services meet eligibility criteria.
HMRC approves (full or partial), requests more info, or rejects. We'll notify you immediately of the outcome.
HMRC pays you directly, and we invoice our success fee
Once approved, HMRC transfers the VAT refund directly to your business bank account within 3-5 working days.
We send you an invoice for 30% + VAT of the reclaimed amount. You only pay if you got paid.
That's it! You've reclaimed VAT you didn't know you were owed, and it only took 10 minutes of your time.